
Without Losing Your Cool with Shantelle Bisson
Without Losing Your Cool Unfiltered is a lifestyle show where you'll feel seen and heard. It is that gentle reminder that you are not alone on this beautiful complex, wonderful journey called life.
And I, Shantelle Bisson am your host for this adventure: I'm a 55 year old serial entrepreneur, a three time author, mother to three adult daughters and married for more than three decades. Good things come in threes.
My motto is: "Life is messy, but we don't have to be." Every WLYC Unfiltered podcast episode explores this truth: That anything is possible when we build a strong community around ourselves. And when we also remember, to live life, and find the silver lining and humour in the stuff that we take too seriously.
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Without Losing Your Cool with Shantelle Bisson
041. Navigating Life's Toughest Conversations with Michelle Surtees
In this episode, Michelle Surtees (https://www.instagram.com/tough.cookie.communications/) sits down to talk about her latest book, "Crummy Conversations," and her beliefs on the importance of communication in all types of relationships – especially with our kids. Michelle dives in with her inspiration for writing "Crummy Conversations," a book about talking with kids about death, divorce, diagnosis, departure, and disaster. She emphasizes the importance of kids understanding the whole picture and why it's crucial for parents to be honest with their children about difficult topics.
As someone who has worked with children and families for over 18 years, Michelle believes that courageous communication is for everyone. She shares how she transformed her communication style and in turn, transformed her relationships and brought her closer to herself. She explains the goal of intentional and empathetic communication and introduces the Courage to Communicate model.
Michelle also gives us tips for navigating situations that don't have a positive outcome and differentiating between real danger and fight, flight, or freeze.
As you’ll hear in their conversation, Michelle's insights remind us of the importance of intentional and empathetic communication in all aspects of our lives.
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